Adalia The Label ("Adalia The Label," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit adaliathelabel.com (the "Site"), make a purchase, or otherwise interact with us. By using the Site, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide to us
- Contact and account details: name, email address, phone number, billing and shipping addresses.
- Order information: products purchased, order history, and payment confirmation (we do not store full payment card numbers — see Payments below).
- Communications: messages, reviews, survey responses, and correspondence with our customer support team.
- Marketing preferences: your choices about receiving emails, SMS, or other promotions.
Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and time spent on the Site.
- Cookies and similar technologies: used to operate the Site, remember your cart, analyze traffic, and personalize your experience. See the Cookies section below.
Information from third parties
- Payment processors, shipping carriers, and analytics or advertising partners that help us operate and market the Site.
2. How We Use Your Information
- Process, fulfill, and ship your orders, and manage returns or exchanges.
- Create and maintain your account.
- Communicate with you about orders, customer service, and account notices.
- Send marketing and promotional messages where you have consented (you may opt out at any time).
- Personalize your shopping experience and improve our products and Site.
- Detect, prevent, and address fraud, security issues, and abuse.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal information for money. We may share information with:
- Service providers: payment processors, shipping and fulfillment partners, email/SMS platforms, hosting, and analytics providers who process data on our behalf.
- Advertising and analytics partners: to measure and improve marketing. Some of this activity may be considered "sharing" for targeted advertising under certain U.S. state laws (see Your Privacy Rights).
- Legal and safety: when required by law, subpoena, or to protect the rights, property, or safety of Adalia The Label, our customers, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
4. Payments
Payments are processed by third-party payment processors. Your payment card details are collected and handled directly by these processors under their own security standards (PCI-DSS). We do not store your full card number on our systems.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to keep the Site functioning, remember your preferences, analyze performance, and deliver relevant advertising. You can control cookies through your browser settings and, where available, through the cookie preferences tool on our Site. Disabling certain cookies may affect Site functionality.
6. Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Access the personal information we hold about you.
- Correct inaccurate personal information.
- Delete your personal information.
- Opt out of the "sale" or "sharing" of personal information and of targeted advertising.
- Non-discrimination for exercising your rights.
California residents (CCPA/CPRA)
If you are a California resident, you have the rights listed above, including the right to know what personal information we collect, the right to request deletion, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information for monetary value, but certain advertising-related data sharing may qualify as "sharing" under the CPRA. To opt out, contact us at the email below or use any "Do Not Sell or Share My Personal Information" link on our Site. You may designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising your rights.
To exercise any of these rights, email us at info@adaliathelabel.com. We will verify your request and respond within the timeframe required by applicable law.
7. Data Retention
We keep your personal information for as long as needed to fulfill the purposes described in this Policy, including to complete transactions, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Site is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it.
10. Marketing Communications
You may opt out of marketing emails by clicking "unsubscribe" in any message, and out of SMS by replying STOP. Even if you opt out of marketing, we may still send you transactional messages about your orders and account.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Adalia The Label
Email: info@adaliathelabel.com
Website: adaliathelabel.com